About Us

Who We Are

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Luggage Rx has a fresh take on luggage repair. Our staff has completed over 40k repairs, and will provide an honest evaluation so you can decide what is best for you!

No Location

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We do not have any storefronts or drop-off locations.  As a ship-in only service, we understand and value your time and money. Email us if you have any questions prior to shipping in your repairs.

What We Do

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While we specialize in luggage repair and can bill repairs to warranty (see warranty work &  FAQ's below), we can repair anything with zippers, seams, handles, and wheels!

shipping in your luggage

Ship-in locations

  • PLEASE TREAT THESE LOCATIONS RESPECTFULLY
  • Bring your luggage to one of the retail stores (below) and they can ship your luggage to us for you. All stores will have a fee for this, it is their fee that covers your freight.
  • All work orders are EMAILED and all non-warranty work must have payment info on file that we can take over the phone prior to the repair being completed (we do have a PayPal option as well)
  • EMAILS are REQUIRED and is our primary form of contact. Many manufacturers won't allow warranty work without your EMAIL
  • Your bag will be shipped home to you when competed, or to any Continental US address you provide
  • If the repair is non-warranty, you will be responsible for return freight unless you have already arranged a return label with the ship-in location (Samsonite stores will not do this)

Shipping in yourself

This is NOT a drop off, it is a UPS Store, please do not bring your luggage here directly. We highly recommend boxing your luggage. Please provide your name, address, phone, EMAIL, and what repairs your are looking for on a sheet inside the bag.


Please Ship to our UPS Box:

Luggage Rx

8156 S Wadsworth Blvd, Unit E-315

Littleton, CO 80128

repairs@luggagerx.com


SHIP-IN Locations

Castle Rock

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Samsonite Outlet Store - 303.660.8130

5050 Factory Shops Blvd #440 

Castle Rock, CO 80108

SAMSONITE LUGGAGE PRODUCTS ONLY AT THIS  LOCATION

$10-$15 depending on bag size, one-way freight, box included

Park Meadows

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Colorado Baggage - 303.754.0101

8401 Park Meadows Center Dr.

Lone Tree, CO 80124

ALL MANUFACTURERS LUGGAGE ARE

WELCOMED AT THIS LOCATION 

$30 round trip freight, box included

Loveland

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Samsonite Outlet Store - 970.667.3699

5829 McWhinney Blvd

Loveland, CO 80538

SAMSONITE LUGGAGE PRODUCTS ONLY AT THIS  LOCATION

 $10-$15 depending on bag size, one-way freight, box included 

Lakewood

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Samsonite Outlet Store - 303.278.0742

Colorado Mills Mall - 14500 W Colfax Ave #287, Lakewood, CO 80401

SAMSONITE LUGGAGE PRODUCTS ONLY AT THIS  LOCATION

 $10-$15 depending on bag size, one-way freight, box included 

Cherry Creek

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Colorado Baggage - 303.388.0900

3000 E 1st Ave #169

Denver CO 80203

ALL MANUFACTURERS LUGGAGE ARE WELCOMED AT THIS LOCATION

$30 round trip freight, box included

Thornton

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The Luggage Factory - 303.451.0200

13801 Grant St

Thornton, CO 80023

ALL MANUFACTURERS LUGGAGE ARE WELCOME AT THIS LOCATION

$15 for box and freight one-way


Warranty Work & FAQ's


Contact Us

Email Us

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Thank you for being our customer!

Our customers are our lifeblood. We will do everything we can to make your experience with us both informative and pleasurable.

Luggage Rx

repairs@luggagerx.com

Hours

As we do not have a physical location we do not have hours. EMAIL us anytime and we should respond promptly!